Digicust
AI-powered customs document processing and classification automation platform.
About the company
Digicust is an Austrian AI deep-tech startup founded in 2020 by CEO Borisav Parmakovic, based at Vienna International Airport. The company builds AI-powered customs automation software for logistics providers, customs brokers, and exporters operating in Europe. Unlike point solutions that only address tariff classification, Digicust automates the entire customs workflow: document ingestion and digitization (PDFs, emails, spreadsheets, ERP data), AI-assisted tariff classification, export control checks, master data management, no-code automation flows, and structured output transmission directly to customs software (SAP, DAKOSY, dbh, AEB, BEO, LDV, and others). Key metrics: 70–90% automation rate, 99% accuracy on unstructured documents, processing time reduced from hours to minutes. 60+ corporate customers across 6 European markets; 500,000+ declarations processed. Funded €4.84M total including €2.3M pre-Series A (Dec 2025, led by Jet Investment + Look AI Ventures). IEEE CertifAIed for Trustworthy AI by TÜV SÜD — world's first comprehensive AI certification. Expanding to Belgium, Netherlands, Germany. Integration with ATLAS (Germany), DAKOSY, dbh Logistics IT (partnership Oct 2024). Exploring agentic AI and natural language interfaces.
Products by Digicust
Articles about Digicust
Digicust claims to be the world's first IEEE CertifAIed customs AI platform — offering full workflow automation (not just classification) with reported automation rates of 70–90% and 99% accuracy; with native output integration to major EU customs software (ATLAS, DAKOSY, dbh, AEB).